RingBoost AI answers your firm with the discretion and composure your clients expect, captures the details of their matter, and books the consultation while the moment matters. Every caller reaches a firm that sounds as serious as the work.
New client intake & matter capture
Emma captures the caller's name, contact details, matter type and urgency; structured and sent to your team before the call ends. No matter slips through, no detail is lost.
Consultation booking & scheduling
Books initial consultations, follow-up appointments and telephone advice slots directly into your calendar system at any hour, including evenings when clients are most likely to call.
After-hours & overflow coverage
Criminal matters, family emergencies, employment disputes? Clients often call in crisis, outside office hours. Emma answers professionally and escalates urgently to your on-call solicitor with full context.
Practice area & fee enquiries
Areas of law, fee structures, legal aid eligibility, fixed-fee services? Emma answers routine queries accurately and consistently, freeing your reception team for complex calls.
Urgent escalation with full context
Distressed callers, custody matters, emergency injunctions? Emma identifies urgency, flags it immediately and transfers to the right fee earner with the complete call summary already captured.
Multilingual client service
English, Dutch, German, Swedish, Norwegian, Danish, French, Italian, Spanish, Polish and more, auto-detected on every call. Serves the diverse client bases of London, Amsterdam, Paris, Milan Berlin and beyond.
Revenue Calculator
What a missed call
cost your practice?
Adjust the figures for your practice and see what the phone ringing out really costs. A single new client can be worth more than a month of missed ones.
FAQ
Your questions, answered.
Is Emma GDPR compliant for legal client data?
Yes. All data is processed within the EEA under GDPR. RingBoost AI acts as your data processor, you remain data controller, and a Data Processing Agreement is available. Emma is built for the confidentiality professional legal services require.
Can Emma handle confidential client calls appropriately?
Emma captures only what is necessary: name, contact, matter type and urgency. She does not elicit detailed legal information, and any complex or sensitive disclosure triggers an immediate, full context escalation to your team.
What happens when a client calls in an emergency?
Emma identifies urgency signals such as custody matters, injunctions or criminal matters, and escalates immediately to your on call solicitor with the complete call summary. You set the escalation contacts and thresholds during onboarding.
What languages does Emma support?
More than 30, detected automatically on every call, including English, Dutch, German, French, Italian, Spanish, Swedish, Norwegian, Danish and Polish, serving the client bases of London, Amsterdam, Paris, Milan and Berlin alike.
Does our firm's phone number change?
No. Your existing number stays exactly the same. Emma answers automatically when your team is unavailable, in your firm's name.
How quickly can we go live?
Most firms are live within a few days. We configure Emma's voice and greeting in your firm's name, define practice areas and escalation contacts, and connect your calendar. No IT project, no disruption.