24/7 · Multilingual · Built for Europe

The AI receptionist
that keeps your business
always available.

Emma picks up every call, 24/7. No missed bookings, no missed revenue — just your team focused on the moments that matter.

0+
simultaneous calls

24/7

bank holidays included

0+
languages auto-detected
0
industries served across Europe

What Emma does

Built to handle every call.
Every time.

No robotic menus. Natural conversations that book, answer, and delight — just like your best receptionist, but available around the clock.

Sounds like a
real person.

Emma has a warm, professional tone customised to your business name and brand. Callers feel like they've reached you directly — not an automated service. No "press 1" menus. No robotic scripts.

Custom voice & greeting in your brand name
Natural conversation flow — not scripted menus
Handles follow-up questions & edge cases gracefully
Fully customised before go-live — no default script
97% of callers cannot distinguish
Emma from a human receptionist
✓ Custom voice ✓ Brand name greeting ✓ Natural tone

Books appointments
around the clock.

Whether it's 2am on a Sunday or during your lunch rush, Emma completes the booking in real time — directly into your system. No message-taking. No follow-up required. The slot is filled.

Real-time booking into your existing system
Up to 20 simultaneous calls — no busy signal
Bank holidays, weekends, peak hours — always on
Modifications, cancellations & rescheduling handled
40% of bookings made outside
business hours — now captured
24/7 availability 20 simultaneous calls Zero missed bookings

Speaks your
customers' language.

Emma detects the caller's language automatically and responds in kind. No menu press, no transfer, no friction. English, Dutch, German, Swedish, Norwegian, Danish, French, Polish and more.

Automatic language detection — no caller action needed
8+ European languages supported
Serves Europe's 46M+ foreign-born residents
Culturally appropriate tone per language
8+ European languages
auto-detected on every call
EN NL DE SV NO DA FR PL

Your systems stay
in perfect sync.

Every booking, cancellation and guest request is logged instantly into your existing booking platform or PMS. Your team receives real-time notifications with full context — no follow-up, no duplication.

Direct integration — zero manual data entry
Instant SMS & email notifications
Urgent calls escalated with full call context
Real-time dashboard across all locations
0s delay from call completion
to your booking system update
Live dashboard SMS alerts Auto-sync

Five industries. One AI.

Built for your world.

Emma is fully customised per business type — trained on the terminology, booking systems and workflows that matter to your sector.

38% of clinic calls go unanswered
during peak hours
Cliniko Doctolib Medicore Samedi Visiba Care
Medical & Dental Clinics

Every patient call answered. No exceptions.

From GP surgeries to dental practices, physio clinics to psychology practices — Emma answers every call professionally, books appointments directly into your system and handles patient enquiries so your clinical team can stay focused on care.

Appointment booking & schedulingBooks directly into Cliniko, Doctolib, Medicore, Samedi, Afspraakonline and Visiba Care — zero manual re-entry.
After-hours & weekend coverageOut-of-hours information, emergency direction (999/112) and next-day booking capture — every night, every weekend.
Insurance & billing queriesNHS, Zorgverzekering, Krankenkasse and Försäkringskassan — handled without interrupting clinical staff.
Explore Medical & Dental →
+15% average revenue uplift
from captured booking calls
Mindbody Virtuagym Glofox TeamUp
Gyms & Fitness Studios

Your front desk — without the front desk.

Gyms, CrossFit boxes, yoga studios, Pilates, PT centres and martial arts across the UK and Europe. Emma converts membership enquiries into warm leads, books classes and keeps your trainers on the floor — not the phone.

Membership enquiries & sign-upsPricing, tier comparisons, corporate rates and trial passes — converting callers into qualified leads automatically.
Class & PT session bookingsBooks directly into Mindbody, Virtuagym, Glofox or TeamUp — at any hour, seven days a week.
Cancellations & waitlist managementHandles cancellations and waitlist requests so trainers stay focused on the floor, not the phone.
Explore Gyms & Fitness →
+22% average uplift in bookings
from after-hours calls captured
Treatwell Fresha Phorest Shore
Beauty Salons & Spas

Fill every slot. Lose no client.

Hair salons, day spas, nail salons, skin clinics and cosmetic studios. Emma books appointments, handles treatment enquiries, manages rescheduling and captures group bookings — all while your team focuses on the client in front of them.

Appointment booking & rebookingBooks into Treatwell, Fresha, Phorest, Salonized or Shore — with automatic rebooking prompts at call close.
Treatment & pricing enquiriesServices, durations, product ranges and contraindications — consistent professional responses in any language.
Group & event bookingsHen parties, bridal packages, birthday groups — all details captured in one professional call.
Explore Beauty & Spas →
60% of restaurant calls missed
during dinner service
SevenRooms OpenTable Quandoo TheFork
Restaurants & Dining

The table is always ready. The phone always answered.

From neighbourhood bistros to fine dining and restaurant groups — Emma handles reservations, menu enquiries, private dining bookings and takeaway orders. Your front-of-house team stays focused on the floor, not the phone.

Table reservations 24/7Books directly into SevenRooms, OpenTable, Quandoo or TheFork — at 2pm or 2am, seven days a week.
Menu & allergen enquiriesSeasonal menus, dietary requirements, allergens — accurate answers that protect your guests and your reputation.
Private dining & event bookingsBirthday dinners, corporate lunches, wedding receptions — all details captured and handed warm to your coordinator.
Explore Restaurants →
+20% average revenue lift from
captured after-hours bookings
Oracle OPERA Cloudbeds Mews Maestro
Hotels & Accommodation

Every call answered. Every guest served.

Independent boutique hotels, aparthotels, B&Bs and full-service properties. Emma handles new reservations, in-stay guest services, rate enquiries and concierge requests — so your front desk team can be present for the guests who need them most.

Room reservations & availabilityCaptures room type, dates and special requests — booked directly into Oracle OPERA, Cloudbeds, Mews or Maestro.
In-stay guest servicesExtra towels, late check-out, room service, facilities — routes every request to the right department automatically.
Concierge & local informationAirport transfers, restaurant recommendations, local attractions — Emma handles concierge like a true virtual front desk.
Explore Hotels →
42% of new client calls go unanswered
at the average law firm
Clio Calendly Outlook Zapier
Law Firms & Legal Practices

Every new matter enquiry. Captured.

Solicitors, barristers, legal advisors and multi-practice firms. Emma handles every call professionally — capturing new matter enquiries, booking consultations and managing after-hours calls so your fee earners can focus on billable work.

New client intake & matter captureEmma captures name, contact, matter type and urgency — structured and sent to your team before the call ends. No matter slips through.
Consultation booking & schedulingBooks initial consultations and telephone advice slots into your calendar system — including evenings when clients are most likely to call.
Urgent escalation with full contextCustody, injunctions, criminal matters — Emma identifies urgency and transfers to your on-call solicitor with the complete call summary already captured.
Explore Law Firms →

How it works

Three steps.
Zero missed bookings.

Emma integrates silently into your existing setup. Your phone number stays the same. No new software for your team.

01

Smart call routing

Your phone number stays exactly the same. When your team is busy or it's after hours, calls route automatically to Emma. Fully customised to your schedule and staffing patterns.

✓ Up to 20 simultaneous calls

✓ Custom routing schedule per location

✓ No new phone number needed

02

Professional handling

Emma answers in your business name with a warm, natural voice. She books, answers questions, manages changes — in the caller's language, every time, without sounding robotic.

Custom voice & brand greeting

8+ languages auto-detected

Natural conversation — not scripted

03

Instant sync

Bookings, records and changes sync to your platform in real time. Your team receives notifications with full context. Urgent calls escalate immediately — callers never repeat themselves.

Real-time booking system sync

SMS & email notifications

Live dashboard across locations

Add-on · Premium & above

Reputation Manager

Turn every visit into
a 5-star review.

Most businesses lose reviews not because clients are unhappy — but because no one asks at the right moment. Reputation Manager closes that gap automatically, for every industry we serve.

Automated post-visit review requests

After every appointment, stay, class or visit, a feedback flow triggers automatically — catching the moment when your client's experience is freshest.

Real-time low-rating alerts

If a client leaves a low score, your team is alerted immediately — so you can follow up, address the issue directly and show the client their experience matters. Fast, personal service recovery turns a disappointed client into a loyal one.

Happy clients guided to review platforms

Google, TripAdvisor, Booking.com, Trustpilot, Treatwell — wherever your reputation lives, satisfied clients are gently directed there. Platform compliant & FTC guidelines.

Built for all five industries

Clinics collect patient satisfaction scores. Gyms track member NPS. Salons grow their Treatwell rating. Restaurants lift their TripAdvisor and Google profile. Hotels protect their Booking.com score.

How it works
1
Call ends — flow triggers automatically Emma completes the call. A feedback request is sent by SMS or email within minutes — no manual step required.
2
Client rates their experience A simple QR or link-based rating flow. Takes under 30 seconds. High response rates because the moment is relevant.
3
Low score? Your team is alerted instantly Your team gets notified instantly to follow up and resolve the experience directly. Showing clients you care — and act quickly — is the most effective way to turn a difficult moment into a lasting relationship.
4
Happy clients guided to review platforms Google, TripAdvisor, Booking.com, Trustpilot, Treatwell — wherever your reputation lives, satisfied clients are gently directed there. Platform compliant & FTC guidelines.
Included in Premium & Elite · Add-on on other plans Platform compliant · FTC guidelines · GDPR compliant

Live voice demos

Listen to Emma
in action.

Press play to hear how Emma handles real calls — naturally and professionally..

Medical & Dental
Clinic appointment booking
Emma handles a new patient calling to book a GP appointment, asks about availability and answers an insurance query.
Gyms & Fitness
Membership enquiry & class booking
Emma handles a caller asking about membership pricing and books them into an intro session — converting the enquiry automatically.
Beauty & Spas
Appointment booking & treatment enquiry
Emma handles a client asking about treatment options, confirms pricing and books an appointment directly into the salon's booking system.
Restaurants
Table reservation & menu enquiry
Emma handles a caller requesting a table for Saturday dinner, answers an allergen question and confirms the reservation into the booking system.
Hotels
Room reservation & in-stay guest request
Emma handles a guest calling to reserve a room at 11pm, then an in-stay guest requesting late check-out and extra towels.
Law Firms
New matter enquiry & consultation booking
Emma handles a prospective client calling about an employment dispute, captures their details and matter summary, and books an initial consultation.

All demos feature Emma with a custom voice and greeting.
Names, businesses and details used are fictional examples.

Revenue calculator

What does a missed call
actually cost you?

Adjust the inputs for your currency and business type and see your real revenue exposure. Most businesses are losing far more than they realise.

5150+
Your estimated annual revenue at risk
€10,200
per year in missed booking revenue
Monthly impact
~€850
Book a Free Demo — No Commitment →

Based on European and North American average booking values and industry-reported call answer rates. Results vary by business.

Ready to stop missing bookings?

Stop gifting revenue
to your competition.

Join clinics, gyms, salons, law firms, restaurants and hotels across Europe capturing every call. 24/7, in any language.

Connects directly to Cliniko, Doctolib, Mindbody, Treatwell, Fresha, SevenRooms, OpenTable, Oracle OPERA, Cloudbeds, Clio and many more — no manual entry.

24/7 multilingual AI voice receptionist for clinics, gyms, beauty salons, restaurants and hotels across Europe - UK, Netherlands, Germany and Scandinavia and more.

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