Concierge service from the first call
RingBoost AI gives your hotel a voice worthy of your service, handling reservations, guest requests and questions in each guest's own language, with the composure your guests expect of a grand hotel.
Hotel reservations and availability, 24/7
Emma takes the room type, dates, party size and special requests, and books directly into your property management system. A call at 3am receives the same care as one at noon.
In stay guest requests
Extra pillows, late check out, a wake up call, room service. Emma takes every request and routes it to the right department, so your front desk is never pulled away from a guest.
Rooms, rates and packages
Room categories, breakfast, spa packages and corporate rates. Emma guides each caller to the right choice, the way someone who knows your property well would.
Spa & wellness bookings
Treatments, packages and availability for prospective and staying guests, from the first enquiry.
Concierge & local information
Airport transfers, restaurant suggestions, local attractions and event bookings. Emma answers like a true concierge, in more than 30 languages.
After-hours front desk overflow
When your night team is stretched or the lobby is full, Emma takes the overflow: new reservations, guest requests and general questions, calmly and professionally.
Revenue Calculator
What a missed call
cost your hotel?
Adjust the figures for your property and see the bookings that never reach your front desk. Guests call at every hour, and an unanswered one is a room sold elsewhere.
FAQ
Your questions, answered.
Does Emma integrate with our hotel PMS?
Emma connects to leading property management systems, so confirmed reservations reach you without manual entry. Tell us which system you use and we confirm compatibility before you start.
Can Emma handle in stay guest requests?
Yes, and it is one of her strengths. When a guest calls from their room, Emma takes requests for amenities, late check out, room service and facilities questions, and routes each one to the right department.
Can Emma offer spa packages and room upgrades?
Yes. We brief Emma on your spa treatments, upgrades, breakfast and late check out options, and she mentions them naturally during relevant calls, in the tone of your house.
What languages does Emma support for hotel calls?
More than 30, detected automatically on every call, including English, Dutch, German, French, Italian, Spanish, Swedish, Norwegian, Danish, Polish, Chinese, Russian, Arabic and Japanese.
Will our hotel's phone number change?
No. Your number stays exactly the same. Emma steps in when your front desk is busy or outside staffed hours.
How quickly can we go live?
Most hotels are live within a few days. We shape Emma's voice and knowledge of your property, connect your reservation system and test the full call flow. No IT project, no disruption.
Give every guest a five star welcome
Concierge service, from the very first call. Emma handles reservations, guest requests, and questions in each guest's own language, with the warmth of a front desk that is always awake.